We bought a Samsung fridge model: RF260BEAESP and the ice maker has had several issues in addition to the cheap quality plastic shelfs that go on the door... Additionally, every 6 months we need to replace the filter for the ice machine... Which easily costs $30.
Samsung has a site called samsungparts.com which sells replacement parts for their appliances. Unfortunately, some of their prices are absurd.
Download the manual and quick start guide too!
They have pages full of warnings about operating the fridge... there are certainly parts which require an expert such as the compressor and the power converter... but with that being said there are plenty of simple fixes and repairs that a layman can do.
In their official manual they recommend that buyers go to their affiliate's site samsungparts.com for replacements or to their local home. While it has a lot of parts and the ones we need... the prices are quite high.
Water Filter: DA29-00019A/DA29-00020B for example.
https://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA29-00020B.aspx?oldpart=DA29-00019A&model=RF260BEAESP
Officially this costs $45, there are 3rd party companies which sell similar filters under the same model name but Samsung of course says do not use a competitors product!
Doing a quick search on walmart.com, I found that you can get a set 3 or even 4 filters for well under the price for a single official one. Now imagine that a 3rd party can supply you with 3/4 compatible filters for around $35.95 that would last you 18 months (assuming you only switch it twice a year) vs the OEM filter for $137.95 for the same 18 month period. Savings of $102 dollars!
Ever wanted to know how to reset the ice maker? Samsung doesn't mention this in the 80 page manual, but after sleuthing online, I was able to find that it is quite simple... Just seems like they hid it from us so we would be forced to call an expensive technician...
While it isn't in the manual... by doing a google search it came up here!
It's a little reset button right under the ice maker, press and hold for up to 10 seconds or until you hear a chime... and the motors turning... if you press it more than once, it will confuse the ice maker and you will end up with an overfull ice bin the next morning.
Door Bins:
DA97-12650A for the right unit model
DA97-12657A for the left unit model
https://www.samsungparts.com/partslist.aspx?Catalog=Parts_and_Accessories&Category=RF260BEAESP
The cost for replacing is around $100 per unit, and a fridge normally has 3 on each side... that's a lot of money for a piece of plastic! What they don't warn you about is that you can barely put anything in the drawer without it sliding around and/or cracking the plastic... Basically, make sure to not put heavier items in each bin.
Obviously, I'm not as concerned with replacing this plastic piece with one from another manufacturer as a would be with a water filter.
and don't even ask for a diagram or more detailed information... this is as in depth as the instruction manual goes (80 pages)
Pantry Drawer Door:
Here is the part number, DA97-07020C, this unit tends to come off it's rails easily and was built quite poorly.
and if you try clicking "Find Diagram" here, it will result in a page not found error.
Overall, the fridge isn't Right to Repair friendly and I wouldn't recommend it. If you already own the fridge and live in Israel or outside the US, use this tool to look up replacement parts instead!
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